Swoon sofas. Swoon Reviews

Swoon Home

swoon sofas

But I hope Soon will fix the program where the shipping information on the website's personal page and order page is updated in real time. The shell merges the armrests, seat and back, while the ample cushions fit snugly, ensuring the utmost in comfort. Hi Deborah, Thanks so much for the five-star review! The most annoying thing is the top draw doesn't close without forcing it with some effort. Most items just need to be adjusted slightly and we have excellent craft man we can arrange to do this in your own home, it appears that in your instance this could not be accomplished and for this, we are very sorry. I am now being fobbed off and customer service are not giving updates on the refund which is processed by the finance team. I ordered the Southwark chest of drawers in January and after a month's wait, the item arrived. I then got suspicious so cancelled the order on Tuesday 24th March asking for an immediate full refund.

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Swoon Lounge

swoon sofas

We hope your Banner media unit is taking pride of place and is not distracting your from a box set binge too much! Even though all of the items in my order have been delivered, the delivery status of the order is still 'preparing'. We will be sure to pass on your lovely feedback to Matthew - we are glad he was a great help! The top drawer, which was unaffected, still felt rickety and poor quality. In so far as possible, try to avoid placing leather furniture in direct sunlight. It was delayed until April 2020 and when i contacted Swoon in April they told me it was delayed until August 2020. They use very nice wood, but that can't save a badly aligned drawer. A bad experience from this company.

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Swoon Home

swoon sofas

Whilst I was disappointed with the quality of the furniture, I was very impressed with the customer service which on its own would receive 5 stars. We fully understand how frustrating this has been for you and we are very sorry. Apologies again for this situation and we will have one of the team check back in with you today to confirm this has been processed. Our goal is to help you create the richness of an experience in your space. Something is obviously rubbing somewhere. We call our approach Poetic Modernism.

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2

swoon sofas

Initially, it was said to be delivered in 1 to 2 months, but it was not delivered, so we first contacted the customer service center and informed that the delivery was delayed or changed. On the 24th March I was told that there had been a delay and the sofa would now be delivered in Mid-April. However, the 'Douglas' sideboard has a few issues that would indicate shoddy worksmanship. Hand picked home goods is the cornerstone of swoon home, rooted in both timeless design and natural materials. We are very sorry that we could not supply your order due to damage being found in our warehouse. We thoughtfully designed our modern two-seater sofas with luxury in mind and used the finest materials to craft each piece. Then polish with a soft, dry cloth.

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Bespoke Fabric Sofas & Couches

swoon sofas

If additional cleaning is required, use a mild soap flake solution or a cleaning agent for oiled wood surfaces. I had to unscrew the hinges and realign it myself. We bet your new home is stunning and can't wait to see you shopping with us again in the future! On the whole I'm happy and they look great. The wood finish is very nice and the ultimately do their jobs well. We were offered the choice of a 10% refund and hanging on to it, returning it entirely and getting a full refund, and for a tradesman to come and try and fix it. Sofas The sofa is your go-to unwinding zone, whether hosting friends, finding your newest box-set addiction or losing yourself in a book. We are so pleased to hear your most recent experience with us has been a brilliant one.

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Swoon Home

swoon sofas

This was disappointing as I'd invested considerable time and energy finding the right piece of furniture for the space. You have not delivered any goods and delayed the delivery date twice. Those are just some of the intentions behind the Swoon Chair by Space Copenhagen. Functionality and beauty unite in every sofa, with a variety of luxurious materials, like the finest leather and upholstered fabric models in cotton and velvet, complete with clever design accents. Curiosity as a fundamental human condition. However, we are very pleased to hear that you received good customer service throughout your journey, we hope this will help you shop with us again in the future.

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Living Room Furniture

swoon sofas

In addition, Space Copenhagen continuously substantiates their roster of high-end interiors at an international level, following, among others, their award-winning design for 11 Howard hotel in New York, The Stratford opening in London Spring 2019, along with already acclaimed destination restaurants Geranium and the first Noma in Copenhagen. We crafted sleek sofas with a modern feel and small but style-mighty! Ordered bedside tables and a wardrobe off Swoon different lines. If you have furniture and you can afford to wait one to four months to replace it, we recommend ordering. Hi June, Thank you for taking the time out to leave your review. Our designers always consider a variety of spaces when creating our furniture and how to compliment them best. Their initial outcome was the Swoon Lounge, which was designed for the 11 Howard Hotel in New York.

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Swoon Reviews

swoon sofas

Dirt and grease stains must be removed with a soft cloth, tightly wrung out in a mild soap flake solution. We are sorry that the order tracker page is not updating as it should, this is something we are aware of and working hard to be rectified. If you use a damp cloth, always wipe the entire surface to avoid marks. We always aim to deliver in the lead time stated at the time of purchase, however, on the rare occasion we can be impacted by unforeseen circumstances within the workshop which impacts the shipping date. It is possible because the delivery period is not important. It is a sense of and belief in slow aesthetic that centers quality and longevity. We went for the latter option, which was very easy to arrange; ultimately he couldn't fix it and the Swoon customer service assistant arranged to have the item picked up and refunded fully.

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